Privacy Policy

Last updated: 7 March 2026

1. Introduction

Welcome to EssexWeb. We are a web solutions consultancy based in Essex, United Kingdom. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website at essexweb.uk (the "Website").

By using this Website, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Website.

2. Information We Collect

2.1 Information You Provide

When you contact us through the contact form, we collect the following information:

  • Your name
  • Email address
  • Service interest (optional)
  • Your message content

2.2 Automatically Collected Information

When you visit the Website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent
  • Date and time of visit

3. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to your enquiries and provide requested services
  • To send you project quotes and proposals
  • To improve the Website and user experience
  • To analyse website traffic and usage patterns
  • To comply with legal obligations

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies

This Website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

4.1 Types of Cookies Used

  • Necessary Cookies: Essential for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with the website (only with your consent).
  • Preference Cookies: Remember your cookie consent choices.

You can manage your cookie preferences through the cookie consent banner or by adjusting your browser settings.

5. Data Storage and Security

Your data is stored securely and we implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Contact form submissions are stored in a secure database and are only accessible by authorised personnel. Data is retained for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of how your data is used
  • Right to Data Portability: Request your data in a portable format
  • Right to Object: Object to processing of your data

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Third-Party Services

We may use third-party services that collect, monitor, and analyse data. These services have their own privacy policies:

  • Hosting Provider: The Website is hosted on secure servers that may log access information
  • Email Service: Contact form submissions are sent via secure email protocols

8. Links to Other Websites

This Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

9. Children's Privacy

This Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information, please contact us to have it removed.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions about this privacy policy or how we handle your data, please contact us:

12. Supervisory Authority

If you are not satisfied with our response to your complaint or believe we are processing your personal data unlawfully, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

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